Our company affirms its compliance with the Americans with Disabilities Act (ADA) by stating, "We are ADA compliant". ADA compliance is short for the Americans with Disabilities Act Standards for Accessible Design. That means all electronic information and technology — including but not limited to your website, videos, Giphy, animations and social graphics — must be accessible to those with disabilities.​

"Privacy Policy: Safeguarding Your Information" sets out the principles and practices by which we protect and handle your personal information. It outlines how we collect, use, store, and secure your data to ensure your privacy and confidentiality are maintained. Our commitment to safeguarding your information is paramount, and this policy serves as a guide to demonstrate our dedication to protecting your data and upholding your trust in us.​

At SPB Event Services, the safety, security, and peace of mind of our clients, venue owners, vendors, and stakeholders remain a top priority in all aspects of our operations. To ensure full transparency and protection, we maintain an extensive and fully compliant insurance portfolio that covers all facets of our services and staff responsibilities.

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We believe in fostering a workplace environment where all individuals are treated equally, regardless of their race, color, or national origin. This means that we prohibit any form of exclusion, denial , or discrimination in our programs, services, activities or workplace environment.​

While state laws may not mandate employers to offer workers' compensation insurance for 1099 contractors, we go above and beyond by providing this coverage as a safety net. In the event that a 1099 worker's coverage is inadequate or fails, our comprehensive workers' comp insurance steps in to ensure that all contractors we engage with are properly protected. Your safety and well-being are our top priorities, and we are committed to safeguarding all individuals who contribute to our operations.​

Tastings are offered at a revised rate for all events. Should you desire to sample the culinary offerings as well as signature cocktails from your designated event menu, such provision can be made available. A designated representative will be dispatched to your premises to facilitate the delivery of the items and compile a detailed report on your preferences and feedback. All pertinent information will be documented, and your explicit approval will be required.​

2025 Payment & Event Policy Update We’re excited to share our updated event policies for 2025 and beyond:

• Full payment is required before event date.
• A signed service waiver is mandatory prior to event execution.
• Our team will handle post-event cleanup.
• If you're not satisfied, we offer credits toward future complimentary services.
• All events require at least two weeks’ notice.

Questions? We’re here to help.. (Read New Guidelines Here)​

At Simply Phillip Brown Event Services, client satisfaction is our priority. Our refund policy is clear and client-focused:

• Satisfaction Guarantee: If any guest is dissatisfied with services received, we will issue a complimentary service voucher of equal value, valid for six (6) months.
• Transferability: Vouchers may be used by the original client or transferred to another party.
• No Monetary Refunds: We do not issue cash, credit or debit refunds under any circumstances. We are committed to delivering a positive experience and accommodating your future event needs.

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Simply Phillip Brown Event Services is committed to delivering exceptional service with professionalism, integrity, and respect. This Code of Conduct outlines the standards of behavior expected from all employees, contractors, and representatives of our company to ensure a positive experience for clients, guests, and team members.

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At Simply Phillip Brown Event Services, we utilize top-tier equipment to ensure the seamless execution of your event. To best serve you, it is essential that we are informed in advance of any logistical challenges or restrictions related to your venue. These may include, but are not limited to, the absence of a service kitchen, limited or restricted loading dock access, designated delivery times, or any other site-specific limitations. While we make every effort to conduct a site walk-through prior to your event, there are occasions when scheduling constraints may prevent us from doing so immediately.

Staff agents of Simply Phillip Brown Event Services are expected to dress professionally and appropriately for each event. Standard attire includes all-black clothing or company-issued uniforms, with clean, comfortable footwear. Grooming and hygiene must be maintained at all times. Event-specific dress codes will be communicated in advance. Non-compliance may result in reassignment or removal from the event.